Order process
In our online shop you can order your desired products comfortable and 24 hours around the clock. On this page, we explain each step of the order process. You have questions about your order or a specific product? For further information or if you have any questions please do not hesitate to contact us, either by phone or by email.
User account
To order from our online shop, you have to register in advance as our customer.
Product selection
Select from the different product groups your desired article. Informations about pricing scales, availability, as well as the essential characteristics of the product you can take from the respective product description. Select your desired volume in units and by clicking on "ADD TO CART“ you add this article without obligation to your cart. After you have added your desired article into your „Shopping Cart“ you can choose "Continue shopping" to select more articles or „View cart & checkout“ to complete your order process.
Proceed to checkout
With a click on the button „View cart & checkout“ you get to your order overview, here you can check your order once again.
With “Pay Pal Express” you can complete your order process directly or by pressing the button “Proceed to checkout” you get to your personal details and the invoice and delivery notes. Please check or adjust your details and choose your payment and shipping method.
Payment
The following payment methods are available:
- Purchase on invoice
- Prepayment
- PayPal
- Credit card
- Debit charge
By the payment option "PayPal" you will be forwarded directly to the PayPal website. There you can be identified by your personal details and arrange the payment.
Complete order
Subsequent you get once again an order overview with all required options. Please proof all details. By clicking on the button "Place order", you submit a binding request for a purchase contract conclusion of your desired goods. After submitting you will receive an automatically generated summary of your order to your specified e-mail address. The contract is only concluded upon receipt of the written order confirmation within 3 working days.
Invoice & Delivery
Within a few days you will receive your invoice in electronic form directly from our accounting department.
The shipment will be made by the specified date of the order confirmation to the desired delivery address. Precondition is the receipt of payment or proof of payment.